Kirkay's Terms & Conditions

1 Introduction & Consent

By using the Kirkay website or mobile app, you are considered to have read and agreed to these Terms and Conditions in full. These Terms and Conditions form a legally binding agreement between Kirkay and you. Please read the entire document carefully before using the platform.

Kirkay reserves the right to update these Terms and Conditions at any time. Notice of changes will be posted on the platform. Continued use of the platform after any update constitutes your acceptance of the revised terms.

2 Account Registration & Management

To create an account on Kirkay, you must provide accurate and complete information. Registering with false details may result in your account being closed at any time and any deposited funds being forfeited.

Account Registration Requirements

• You must be at least 18 years old at the time of registration.
• Each person may open one account only; creating multiple accounts will result in all accounts being closed.
• The name, address, and payment details used at registration must all belong to the same person.
• Keeping your password confidential is entirely your responsibility.
• Sharing or transferring your account to another person is prohibited.

KYC Verification

Kirkay follows KYC (Know Your Customer) procedures in line with international standards. For withdrawals or transactions above a certain threshold, you may be required to submit identity documents, proof of address, and payment method verification. Withdrawals may be held until KYC is complete.

3 Bonus & Promotions Policy

Kirkay regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, and failure to meet them will prevent withdrawal of the bonus or any winnings derived from it.

Welcome Bonus

New members receive a welcome bonus on their first deposit. A minimum deposit amount must be met to qualify. The welcome bonus applies once only.

Wagering Terms

• Each bonus comes with a wagering requirement, which is a fixed multiple of the bonus amount.
• Requesting a withdrawal before the wagering requirement is met will result in the bonus being forfeited.
• Some games contribute to wagering requirements at different rates — for example, slots contribute 100% while Live Casino contributes 10%.
• Bonuses are generally valid for 30 days from the date of issue.

Bonus Abuse

Kirkay actively monitors for bonus abuse and attempts to gain unfair advantages through multiple accounts. If such activity is detected, all associated accounts will be closed and all bonuses will be voided.

4 Deposits & Withdrawals

Kirkay supports multiple payment methods including bKash, Nagad, and Rocket. All financial transactions are secured via SSL encryption.

Deposit Rules

• A minimum deposit amount applies — check the deposit page for the current limit.
• Deposits are generally credited to your account instantly.
• Only payment methods registered in your name may be used.
• Deposits from third-party cards or accounts are not accepted.

Withdrawal Rules

• Your account must have completed KYC verification before withdrawals can be made.
• Withdrawals are typically processed within 24 hours.
• Withdrawals are not permitted until the bonus wagering requirements have been fulfilled.
• Kirkay reserves the right to withhold withdrawals in the event of suspicious transactions.
• Withdrawals must be made using the same payment method used for the original deposit.

Anti-Money Laundering

Kirkay complies with international AML (Anti-Money Laundering) regulations. If any unusual or suspicious transaction is detected, the account in question may be temporarily suspended pending investigation.

5 Gaming Rules & Fairness

All games on Kirkay are sourced from world-class software providers and powered by RNG (Random Number Generator) technology, meaning every spin, card, or dice outcome is completely random.

• If a technical error occurs during a game, that round may be voided and the wager will be refunded.
• If a software error causes an incorrect payout in any game, Kirkay reserves the right to correct or reclaim that amount.
• If your internet connection drops, the current game result will be saved on Kirkay's servers and will be visible once you reconnect.
• Any attempt to exploit technical vulnerabilities or bugs for financial gain will result in account closure.

6 Responsible Gaming

Kirkay believes gaming should be a form of entertainment, not a financial solution. We place the highest importance on responsible gaming and encourage all members to maintain healthy gaming habits.

Self-Control Features

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit for a defined period.
• Session Limit: Set a limit on how long you play in a single session.
• Cooling-Off Period: Take a break from gaming for a set period of time.
• Self-Exclusion: Exclude yourself from the platform on a long-term basis.

If you feel that gaming is affecting your daily life or financial situation, please contact our support team or Responsible Gaming Page View.

7 Copyright & Intellectual Property

The Kirkay website, mobile app, logo, designs, content, and software are entirely the intellectual property of Kirkay. Copying, reproducing, or using any content for commercial purposes without Kirkay's written permission is strictly prohibited.

• The Kirkay name or logo may not be used in connection with any other service or product.
• Reverse engineering or decompiling any part of the platform is strictly prohibited.
• Collecting data using automated bots or scraping tools is strictly prohibited.

8 Account Suspension & Closure

Kirkay reserves the right to suspend or close accounts without prior notice in the following circumstances:

• Providing false or incomplete registration information.
• Operating multiple accounts or abusing bonuses.
• Hacking, exploiting software vulnerabilities, or engaging in any other fraudulent activity.
• Money laundering or illegal financial activity.
• If the user is found to be a minor.
• Disrespectful behavior toward other members or staff.

Upon account closure, if there is a bonus-free balance and no violations are found during investigation, that amount will be refunded.

9 Privacy & Data Protection

Kirkay collects, stores, and uses your personal information as described in our Privacy Policy. By continuing to use the platform, you also agree to that policy.

• Your data is never sold to third parties.
• Information may be shared with authorities when required by law.
• Kirkay uses cookies to enhance the user experience.

10 Liability Limitations

Kirkay accepts no liability for the following:

• Interruptions to games or transactions caused by loss of internet connection.
• Delays or errors caused by third-party payment providers.
• Issues caused by your device or software.
• Unforeseen circumstances such as natural disasters or server attacks.

Kirkay always strives to maintain service quality. Should any disruption occur, we will work to restore service as quickly as possible.

11 Governing Law & Dispute Resolution

These Terms and Conditions are governed by international gaming laws and regulations. Should any dispute arise, please contact our support team first — most issues can be resolved quickly.

If a matter cannot be resolved through support, it will be settled via mediation. kirkay is committed to treating its members fairly and transparently at all times.